Exceeding Expectations
Royal Services had the pleasure of working with the team at Garden Fresh Salsa in preparing a new space for their offices. A job this size is not the easiest to estimate…office space of 10,000 SQF, but we did it, and our proposal was accepted and now the real work was about to start. I am thankful for the crew that Royal Services has put together for jobs just like this. We are to the point that the crew ran itself as I went to make other sales of new business, and the time line was met.
The first day in; we tackled Janitorial and scrubbed all VCT floors so Floor Finish could be applied the following day. The third day all Janitorial was completed and the ceramic floors had received a grout treatment. The fourth day was carpets…and the following morning we walked the property with the manager of Garden Fresh who was thrilled with his Royal experience and the quality of work we represent. "You have exceeded my expectations" is the phrase that was used.
How do you exceed your clients expectations? With Royal Services we do what we do, and we do that job well. Every one of us takes ownership of his/her work, and have the pride to finish the job correctly. We want to make those floors shine (yes…we saw the reflections of the overhead lights in the floors). We want all finger prints and smudges gone, and most importantly we want those clients that appreciate the value in what we do, and the pride of how we do it.
As the owner and founder of Royal Services, I am proud of my staff, and how we do our job…EXCEEDING Expectations!
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