We all have pains that we are dealing with, especially in the day to day tasks of running our businesses. How to manage our staff? How to get more sales? How to get those new clients through the door? With all of these concerns that we all have in our day to day business, leave the cleaning concern and making that all important GREAT first impression to Royal Services.
Ask yourself, how my staff could be making the best of that extra time in building or harvesting new business? Does it really save money to have them pushing a vacuum or slinging a mop? Build your sales…Build your profits…Build your BUSINESS, and let Royal Services worry about the dirty stuff!
Wednesday, June 24, 2009
Thursday, June 11, 2009
THANK YOU THANK YOU THANK YOU!
It’s time to say THANK YOU!
Thank you to all our clients and those that are supportive as our business builds, we are kicking off our Customer Referral Program!
Saying thank you is a common courtesy that is so often forgotten. WELL, we certainly don’t forget! If you’re interested, simply ask me HOW!
Thank you to all for their continued loyalty and support. How can we help YOUR business make the BEST GREAT first impression possible?
Thank you to all our clients and those that are supportive as our business builds, we are kicking off our Customer Referral Program!
Saying thank you is a common courtesy that is so often forgotten. WELL, we certainly don’t forget! If you’re interested, simply ask me HOW!
Thank you to all for their continued loyalty and support. How can we help YOUR business make the BEST GREAT first impression possible?
Are you Number 1 for your customers?
It’s good to have your efforts noticed.
I usually take customer statements in stride, but this one completely caught me off guard.
“I wish that all my contractors did what they said they would do, like Royal Services! IF there is a problem, I know that you and your staff are there and will take care of things.” For YOUR Royal Services management and cleaning teams, this is a core value. Customer service is never taken for granted.
It’s good that clients are noticing that we are there for them and their needs. Quality work, Going the extra mile, and making sure the client is happy with our service. How can Royal Services assist in the maintenance of your business?
Setting the standard in quality work, quality customer service, and innovative ways to address your cleaning needs.
I usually take customer statements in stride, but this one completely caught me off guard.
“I wish that all my contractors did what they said they would do, like Royal Services! IF there is a problem, I know that you and your staff are there and will take care of things.” For YOUR Royal Services management and cleaning teams, this is a core value. Customer service is never taken for granted.
It’s good that clients are noticing that we are there for them and their needs. Quality work, Going the extra mile, and making sure the client is happy with our service. How can Royal Services assist in the maintenance of your business?
Setting the standard in quality work, quality customer service, and innovative ways to address your cleaning needs.
Wednesday, June 3, 2009
Do you know what entices you about what you do professionally?
I was asked this question by someone I had just contracted as a business coach...who has become a mentor and a friend. "What turns you on about cleaning?" A simple question enough, but a simple question with BIG impact.
My first implication was money, but money can be earned at any number of things. After thinking on it over night, I came to the conclusion it was the finished product. It was how the client or building looked as I or my staff was leaving out through the front door. It was the corners being spotless, it was the glass being smudge free, it was the garbage being taken out, it was the furniture arranged just so for the client's opening the following day. It was the fact that we were helping our customer make a GREAT first impression. Thanks Ken for opening my eyes and all the pushes in the right direction!
What entices you about your job? What drives you to succeed in your business and grow? I've answered these questions, and Royal Services has the staff ready and trained to step in to show you how! First impressions are LASTING impressions.
NOW, ask yourself "Do you know what entices you about what you do professionally?"
My first implication was money, but money can be earned at any number of things. After thinking on it over night, I came to the conclusion it was the finished product. It was how the client or building looked as I or my staff was leaving out through the front door. It was the corners being spotless, it was the glass being smudge free, it was the garbage being taken out, it was the furniture arranged just so for the client's opening the following day. It was the fact that we were helping our customer make a GREAT first impression. Thanks Ken for opening my eyes and all the pushes in the right direction!
What entices you about your job? What drives you to succeed in your business and grow? I've answered these questions, and Royal Services has the staff ready and trained to step in to show you how! First impressions are LASTING impressions.
NOW, ask yourself "Do you know what entices you about what you do professionally?"
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