This morning, at the end of an interview I was conducting, the phone rings...one of our newer clients calling with an emergency. Sewer backup into both washrooms, and the hall outside of the dining area of their cafe'!!!! I told them, not to panic, I will be there with staff in 30 minutes.
We walked in through the kitchen, took control of the situation and cleaned up the mess, disinfected, and got their odor problem under control, all before the lunch crowd hit the doors. The client was pleased, thankful, and up and running full service for their lunch crowd.
Quick response, and understanding that the customer is NUMBER 1, equals customer service. Don't you deserve to be NUMBER 1? At Royal Services, customer service is only second to the high quality work that we are known for. Contact us today to put your business in the Number 1 spot!
Thursday, May 28, 2009
Wednesday, May 27, 2009
Are you making a GREAT first impression?
A lot of us forget the importance of making that all important first impression. This is true not only personally and in business, but also in how our workplaces projects our service, our product, and our business values.
Keep in mind the small things that you may take for granted, these are the things that prospective clients are noticing as he or she is walking through your door. Royal Services can help you make the BEST GREAT first impression every time. Put your best foot forward to those prospects...have your receptionist keep that front door clean and smudge free, keep the magazines organized, greet your prospects with a smile and a kind word, setting their comfort levels.
Royal Services can help make these things easy for you and your staff. All quotations are complimentary, and make that first step in making your prospective clients comfortable in doing business with you!
Keep in mind the small things that you may take for granted, these are the things that prospective clients are noticing as he or she is walking through your door. Royal Services can help you make the BEST GREAT first impression every time. Put your best foot forward to those prospects...have your receptionist keep that front door clean and smudge free, keep the magazines organized, greet your prospects with a smile and a kind word, setting their comfort levels.
Royal Services can help make these things easy for you and your staff. All quotations are complimentary, and make that first step in making your prospective clients comfortable in doing business with you!
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