Wednesday, July 22, 2009

A Penny Saved is a Penny Earned!

Here’s an age old trick of my trade that’s still being used. The management or owners of a building love to place pennies in various spots throughout a building or space that is contracted to be cleaned. That way I swear that they think “OH, they will be caught this time for cutting corners”! If the penny is still in the same spot after cleaning is done, they can ask, was the building REALLY cleaned thoroughly?

At Royal Services we ARE thorough and we are not going to walk away from money! My staff is instructed, if they see a penny, pick it up, it goes into their pocket and make sure that the space is cleaned as always, because their Royal Services Supervisor is right behind them checking their work.

NO corners left unturned or ignored. Detail is our middle name, and you’re going to be pleased with the finished results, and of course it goes without saying, you’re going to be making that GREAT first impression!

Now back to the story. So, on one scheduled clean there were pennies all over the place, I was there that time, collecting the pennies and making sure that the cleaners were doing their job properly. I collected 40 pennies from that one client. Taking the 40 pennies back to the manager I put them on his desk and said “Next time save the pennies, leave quarters. They go further because of inflation!” The manager laughed, I smirked and there has not been a penny left after that!

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